Welcome to Frolic Flare. These Terms & Conditions ("Terms") govern your use of our website, social media platforms, and purchase of products from Frolic Flare ("we", "us", "our"). By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Frolic Flare

Frolic Flare is a children’s clothing brand offering occasion and everyday wear for kids. Our products are sold online through our website and/or via social media platforms such as Instagram and WhatsApp.

2. Eligibility

By using our services, you confirm that you are at least 18 years old or are accessing our services under the supervision of a parent or legal guardian.

3. Products & Availability

• All products displayed are subject to availability.

• Colors and designs may slightly vary due to lighting, photography, and screen settings.

• We reserve the right to modify or discontinue any product without prior notice.

4. Pricing & Payments

• All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

• Prices are subject to change without prior notice.

• Payment must be made in full before dispatch of orders.

• We accept payments through approved online payment gateways and other payment methods as mentioned on our platform.

5. Order Confirmation

• Once an order is placed, you will receive an order confirmation via email, WhatsApp, or direct message.

• Order confirmation does not guarantee acceptance. We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or other reasons.

6. Shipping & Delivery

• We aim to dispatch orders within the timeline mentioned on the product page or during order confirmation.

• Delivery timelines may vary based on location and courier service.

• Frolic Flare is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

• Shipping charges, if any, will be clearly mentioned at checkout.

7. Returns & Refunds

• We do not offer exchanges on any products.

• Returns are accepted only if the product received is damaged, defective, or incorrect.

• Any issue must be reported within 48 hours of receiving the product, along with clear photos or videos.

• Products must be unused, unwashed, and in original condition with tags intact.

• If a return is approved, a return processing fee of ₹100 will be deducted from the refund amount.

• Refunds, if approved, will be processed to the original payment method within a reasonable timeframe.

• Sale, discounted, or customized products are not eligible for return unless defective.

8. Care Instructions

• Product care instructions are provided with each item.

• Frolic Flare is not responsible for damage caused due to improper washing, drying, or handling.

9. Intellectual Property

• All content on this website, including images, designs, logos, text, and graphics, is the intellectual property of Frolic Flare.

• Unauthorised use, copying, or reproduction of any content is strictly prohibited.

10. User Conduct

You agree not to:

• Use our platform for any unlawful purpose.

• Post or transmit any harmful, abusive, or misleading content.

• Attempt to interfere with the security or functionality of our website.

11. Limitation of Liability

Frolic Flare shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of information as outlined therein.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in India.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our services constitutes acceptance of the updated Terms.

15. Contact Us

For any questions, concerns, or support, please contact us at:

Email: frolicflare@gmail.com
Instagram: @frolicflare

By using our website and placing an order with Frolic Flare, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Thank you for shopping with Frolic Flare

Terms & Conditions